HGG Community Forums

AgainstTheOdds · Jun 17, 2018 5:30 AM

How long should you wait after an auction has been won for the highest bidder to pick up the horse?

High Five Acres · Jun 17, 2018 7:07 AM

For the public auction house, the horse should be automatically transferred at the end of the auction. If you have noticed they aren't being moved, make a post in the bug section of the forum and Ammit should be able to check to see what is going on. :)

As far as a private forum auction, I would think that a week is an acceptable amount of time, however, shoot the winner a pm to make sure they remember they had a winning bid.

ChilliFireFarm · Jun 17, 2018 8:03 AM

Sometimes real life gets in the way.
But a PM is really good as a lot of the time people can forget what they have bid on :)

Crystal93 · Jun 17, 2018 8:10 AM

After a few days I message them just reminding them. If there’s still no contact a few days later I will message them again generally saying if they don’t pick up the horse then I’ll be relisting it.

I’ll also be less willing to hold horses in future for people that back out of sales.

Crystal93 · Jun 17, 2018 8:11 AM

But depends on your barn space etc. most of the time I have the room to hold the horse up to a week but do prefer them to be picked up within 48hours.

If I need the horse gone I’ll make a note in the auction ad saying must be picked up within 24hours of auction end or something :)

AgainstTheOdds · Jun 17, 2018 5:30 PM

Thanks everyone. It's been a week today. I'm on mobile and don't know how to pm someone.

Bandit1119 · Jun 17, 2018 5:35 PM

There should be a little speech bubble at the top right of the forum page. Although I usually change over to the full site when I send a pm then close the app to go back to the mobile after.

Crystal93 · Jun 17, 2018 9:32 PM

On mobile site you click on inbox up the top. That’s your personal messages. Top right there will be a speech bubble. Click on that and go from there :)
You need to be in your messages though otherwise it will just start a discussion.

AgainstTheOdds · Jun 17, 2018 11:54 PM

@Crystal93 Thank-you. I sent her a message.

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